1. Service and operator
Lead Recovery Platform (LRP), operated by Bidex Group. LRP helps users organize leads, campaigns, follow-up and user-declared information. Contact: lrp-support@bidexgroup.com.
2. Access
Access is limited to authorized people and functions allowed for their account. Each user must protect credentials, report unrecognized access and not attempt to access information outside assigned permissions.
3. Data, consent and communications
Anyone adding data must have authorization or another applicable basis to use them and contact those people. Before enabling commercial email, the user must record in LRP the basis type, country, source and date, retain the original evidence and keep it current. Unauthorized lists, impersonation, misleading information and evasion of contact blocks are prohibited.
A lead or campaign does not by itself authorize a delivery. The user must configure the provider, use a truthful identity, maintain a valid postal address and comply with applicable laws and rules. LRP controls support that process but are not legal advice and do not transfer the user’s responsibility to LRP.
4. Mandatory opt-out and block
The legal footer and commercial-email opt-out are mandatory and cannot be removed from the editor. When LRP records an unsubscribe, STOP or equivalent request, the lead is blocked from future email and SMS/MMS throughout the platform, including other campaigns. Users may not reimport or modify the lead to evade that decision.
5. Communication providers
The user authorizes LRP to transmit to the selected provider—Google, Microsoft, Zoho, SMTP, RingCentral or Telnyx—the data needed to deliver a communication. LRP does not read the connected mailbox; ordinary email replies arrive in that account. External services apply their own terms, costs, limits and availability. LRP does not guarantee delivery of every message or commercial results.
6. Sales, collections and fees
Sellers are responsible for accurately declaring sales and commissions received. LRP does not independently verify those transactions. Fees and deadlines are those agreed for each account; uploading a receipt does not itself validate payment.
7. Security, automation and review
Sensitive changes may require identity confirmation or renewed access. Automated classification suggestions remain subject to the human review shown by the platform and do not by themselves authorize a reply or new contact.
8. Restrictions, closure and changes
Access may be restricted due to account status, payment, provider revocation, misuse or security. Data handling is described in the Privacy Policy. Updates will be published with their date and do not seek to exclude rights granted by applicable law.